MaxWynn Group Sdn Bhd and its related licensed pawnbroking entities (collectively, "MaxWynn Group", "we", "us", "our") are committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 ("PDPA").
This notice explains how we collect, use, disclose, and safeguard personal data you submit through this website at maxwynngroup.com ("the Site"), including through our contact form. It applies to your use of the Site only, and is separate from the terms that govern individual pawn transactions carried out in person at any MaxWynn Group branch.
We collect only the personal data you voluntarily provide to us through the Site. This typically includes your name, email address, telephone number, and the content of any message or enquiry you choose to submit.
We do not collect sensitive personal data through the Site, and we do not require you to provide identity document numbers or financial details in order to make an enquiry.
To respond to you: The primary purpose is to answer your enquiry and provide the information you have asked for about our services or branches.
To communicate: Where you have given consent, to contact you about MaxWynn Group's services and updates.
To meet our obligations: To comply with applicable laws, regulations, and directions from the relevant regulatory authorities governing licensed pawnbroking in Malaysia.
Providing your personal data is voluntary. However, if you choose not to provide it, we may be unable to respond to your enquiry.
We do not sell or rent your personal data. We may disclose it to our related entities and to service providers who assist us in operating the Site, in each case only to the extent necessary for the purposes set out above, and to regulatory or enforcement authorities where we are required to do so by law.
We retain personal data submitted through the Site only for as long as it is needed for the purpose it was collected, or for as long as required under applicable law, after which it is deleted or anonymised.
We take reasonable technical and organisational measures to protect personal data submitted through the Site against unauthorised access, disclosure, alteration, or destruction. Access is restricted to personnel who require it in order to respond to your enquiry.
No method of transmission over the internet is completely secure, and while we take appropriate steps to protect your data, we cannot guarantee absolute security of information transmitted to the Site.
Under the PDPA, you have the right to request access to the personal data we hold about you, to request correction of data that is inaccurate, incomplete, or out of date, to request deletion of your personal data, to withdraw any consent you have previously given, and to limit the processing of your personal data.
These rights are subject to applicable legal and regulatory requirements, and we may be required to retain certain records notwithstanding a request for deletion.
To exercise any of the rights above, or for any questions about this notice or how we handle your personal data, please contact us at corporate@maxwynngroup.com or write to us at 88-1 Jalan BPU 1, Bandar Puchong Utama, 47100 Puchong, Selangor, Malaysia.
We may update this notice from time to time. The date at the top of this page indicates when it was last revised.